Training Resources

National Certification TrainingNational Training Resources
NENA Certification Courses911 Training Institute
APCO Certification CoursesCenter for Domestic Preparedness
NAED Certification CoursesFEMA: National Incident Management System
Moetivations Training
National Crime Intelligence Resources Center (NCIRC) – SAR Training for 911
Certified Training Officer (CTO) ProgramsThe Healthy Dispatcher
APCO CTOKim Turner, LLC
Kaminsky, Sullenberger & AssociatesReducing Stress: A Toolkit for 9-1-1 Call Center Managers
The Public Safety GroupMission Critical Partners – YouTube Channel
NENA CTOOffice of Unified Communications – Training Courses
FEMA: Emergency Management Institute
Denise Amber Lee Foundation
Training StandardsKyle Plush Answer the Call Foundation
Oklahoma Minimum Training StandardsMCP: Cybersecurity Webinar: Mitigating Risks in the PSAP
APCO PST Minimum Training Standards911 Wonder Woman
APCO PST Instructor Minimum Training StandardsAPCO Illuminations – Continuing Education
APCO CTO Minimum Training StandardsVirtual Academy
NENA Minimum Training StandardsThe Public Safety Group
National 911 Program OK911 Management Authority – YouTube Channel
Practical Pipelines
OnScene First
IoT – Internet of ThingsTotalResponse (formerly PowerPhone)
Ford 911 Assist Call Taker TrainingOklahoma Communications Unit
Lyft’s Law Enforcement SupportTraining 911 Heroes
Sirius XM and Onstar ProtocolTraining 911 Heroes – TDD Training
Uber: Guidelines for Law EnforcementTraining 911 Heroes – Swatting
RapidSOSOklahoma DHS Training
OnStar Public Safety TrainingOLETS Training
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